Policies

Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how [Business Name] (“we,” “our,” or “us”) collects, uses, and shares your personal information when you use our website, services, or when we provide lead generation services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII): This includes your name, phone number, email address, and other contact details when you submit a form or contact us through our website.

• Non-Personal Information: We collect non-personal information about your interaction with our website and services, such as your browser type, IP address, and device type.

• Call Tracking Data: If you call the phone numbers we provide for lead generation, we may collect and record those phone calls for quality control and performance tracking purposes.

3. How We Use Your Information

We use your information for the following purposes:

• Lead Generation: To connect you with our clients (service providers) who are best suited to meet your needs.

• Service Improvement: To analyze usage patterns and improve our services, including optimizing our websites and lead generation processes.

• Marketing and Communication: To send promotional materials or updates related to our services, with your consent where required by law.

• Call Tracking and Analytics: To assess the effectiveness of our lead generation services and provide our clients with performance data.

4. Sharing Your Information

We may share your information in the following ways:

• With Clients: Your personal information (e.g., name, phone number, email) may be shared with our clients (local businesses) to facilitate the service you have requested.

• Third-Party Service Providers: We may share information with third-party vendors or service providers who help us operate our business (e.g., call tracking services, hosting providers, email marketing tools).

• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as court orders or government demands.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Track website traffic and user behavior.

• Personalize your experience by remembering your preferences and settings.

• Enable certain website functionalities and improve the user experience.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Right to Access: You can request a copy of the personal information we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete data we hold about you.

• Right to Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

• Right to Object: You may object to our processing of your personal information for certain purposes, including direct marketing.

• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@dayzerosolutions.com

8. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request deletion of your data, we will securely delete it, subject to any legal requirements.

9. Third-Party Links

Our website may contain links to other websites or services operated by third parties. We are not responsible for the privacy practices or content of these third-party websites, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:

Email: info@dayzerosolutions.com

12. CCPA Compliance (For California Residents)

If you are a resident of California, you are entitled to certain rights under the California Consumer Privacy Act (CCPA). These rights include:

12.1 Right to Know

California residents have the right to request information about the personal data we have collected, including:

• The categories of personal information collected.

• The sources from which personal information was collected.

• The business or commercial purpose for collecting or selling personal information.

• The categories of third parties with whom we share personal information.

12.2 Right to Delete

You have the right to request that we delete any personal information we have collected about you, subject to certain legal exceptions (e.g., maintaining data for legal purposes or ongoing business needs).

12.3 Right to Opt-Out of Sale

We do not sell your personal information for monetary consideration. However, under CCPA, certain uses of personal information for interest-based advertising may be considered a “sale.” You have the right to opt-out of such practices.

12.4 Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your privacy rights under CCPA. We will not deny you services or provide different quality services based on your choice to exercise these rights.

12.5 How to Exercise Your Rights

To exercise your rights under CCPA, you can contact us via:

Email: info@dayzerosolutions.com

Please note that we may require verification of your identity before fulfilling your request.